Refund policy

 

When purchasing & completing an order with Simply Enriched Boutique-  By Clicking "I Agree To Terms & Conditions"at checkout, buyer agrees to accepting, understanding, & have read through the policy listed below. 

Once an item(s) is "purchased", pre orders included, no refunds will be issued , only store credit, even if the item(s) have not shipped.

ALL RETURNS ARE AT CUSTOMER’S EXPENSE. We do not provide return labels.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return for store credit or exchange for size. 

To be eligible for a return, your item(s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need proof of purchase.

To start a return for store credit, or size exchange, please contact us at: simplyenrichedboutique@gmail.com. Once you have made contact with us, we will further assist you with instructions. Items sent back to us without first requesting a return will not be accepted. 
 

You can always contact us for any return question at simplyenrichedboutique@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us WITHIN 24 HOURS OF DELIVERY if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned for in-store credit such as sale items, or items bought with a gift card. 
ALL CLEARANCE ITEMS ARE FINAL SALE. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please email: simplyenrichedboutique@gmail.com for any addition help or questions. 

ALL CLEARANCE ITEMS ARE FINAL SALE. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the store credit was approved or not. If approved, we will issuea store credit via email or text message.